Refund Policy
Last Updated: September 1, 2024
At Cave Creek Music Academy, we strive to provide high-quality music education. We understand that situations may arise where you need to request a refund. Please review our refund policy below.
1. Eligibility for Refunds
Lesson Cancellations: Refunds for canceled lessons are available if the cancellation is made at least 24 hours in advance.
Missed Lessons: Refunds are not provided for missed lessons without prior notice.
2. Refund Process
To request a refund, please contact us at cavecreekmusicacademy@gmail.com with your name, lesson details, and the reason for the refund request. Refunds will be processed within 3 business days to the original payment method.
3. Non-Refundable Items
The following items are non-refundable:
Any registration fees, material costs, or other purchases that are not lessons.
4. Time Frame
Refunds will be processed within 3 business days of receiving your request. It may take additional time for the refund to appear on your bank statement.
5. Contact Us
If you have any questions about our refund policy, please contact us at:
Cave Creek Music Academy
Email: cavecreekmusicacademy@gmail.com